1Acceptance of Terms

Welcome to Shadiram.com, a trusted matrimonial platform for individuals seeking serious, marriage-oriented connections. These Terms and Conditions ("Terms") form a binding agreement between you ("User," "You," or "Your") and Shadiram.com ("We," "Us," or "Our").

Agreement Scope

• These Terms apply to all users of Shadiram.com
• Additional terms may apply for certain services or features
• Creating an account means you agree to be bound by these Terms
• Continued use of the platform confirms ongoing acceptance

2Description of Services

Shadiram.com provides online matrimonial services to help individuals connect for marriage.

Core Services

• Profile Creation: Create detailed matrimonial profiles
• Matchmaking: Matchmaking through preference-based filters
• Communication Tools: Secure messaging and interaction tools
• Search Features: Partner search and advanced filters
• Privacy Settings: Privacy and visibility settings

Premium Services

• Featured profile display
• Direct contact features
• Personalized matchmaking help
• Verified badge and document checks
• Priority support

3Eligibility and Registration

Age and Legal Requirements

• Minimum age to register is 18 years
• Users must be legally eligible to marry under Indian law
• All profile details must be truthful and accurate
• Each individual can have only one active account

Registration Process

1. Account Creation: Create account with login credentials
2. Profile Setup: Fill personal profile
3. Verification: Verify phone and email
4. Terms Acceptance: Accept Privacy Policy and Terms

4Profile Creation and Content

Profile Information

Users must provide correct and complete profile information, including:

• Personal Details: Personal & family details
• Education and Profession: Education and profession
• Partner Expectations: Partner expectations
• Photos: Authentic photos
• Lifestyle: Interests and lifestyle

Content Rights and Usage

• You own your content
• You grant us the right to display and use it within the platform
• We may remove content violating guidelines
• You are responsible for any third-party content you upload

5User Conduct and Prohibited Activities

Expected Behavior

• Use the platform for genuine marriage-oriented purposes
• Be honest and respectful
• Protect other users' privacy
• Follow all legal and community standards

Reporting and Enforcement

• Users can report abuse
• We will review and take necessary actions
• Violations may result in suspension or termination
• Severe cases may be reported to authorities

6Membership and Fees

Membership Types

• Free: Basic features
• Premium: Full access
• Platinum: Full access + dedicated assistance

Payment Terms

• All payments are upfront
• No refunds unless stated otherwise
• Secure third-party payment gateways
• Price changes will be informed 30 days in advance

Auto-Renewal and Cancellation

• Access continues until the billing cycle ends
• No partial refunds on cancellation

7Communication and Privacy

Platform Communication

• All initial contact must happen on the platform
• Sharing external contact info is at user's own risk
• Blocking/reporting features available
• Conversations may be monitored for user safety

Privacy and Data Protection

• User privacy is protected as per our Privacy Policy
• Data is shared only with consent
• Users manage their profile visibility
• We use standard security measures for protection

Third-Party Communication

8Intellectual Property Rights

Our Intellectual Property

• Platform design and features belong to Shadiram.com
• All branding is protected
• No copying or redistribution is allowed
• Unauthorized use may lead to legal action

User Content Rights

• You retain rights over content you submit
• You allow us to use it within the platform
• You're responsible for rights to content uploaded
• We may remove infringing content

Copyright Protection

If you believe your rights are violated, contact us with:

• Description of the original content
• URL of the infringing content
• Your contact info
• Statement of unauthorized use in good faith

9Profile Verification

Verification Process

• Email and phone verification
• Photo authenticity checks
• Document-based verification (premium)
• Social media linking

Verification Benefits

• Higher trust from other users
• Better visibility in search results
• Access to verified-user community
• Improved safety and confidence

10Limitation of Liability

Service Limitations

We are a platform, not a match guarantee service.

• We don't verify all data manually
• We don't conduct background checks
• We don't guarantee safety during meetings or match success

User Responsibility

Liability Disclaimer

• We're not liable for user interactions or damages
• Maximum liability is limited to service fees paid
• No liability for indirect or consequential loss

11Account Termination

User-Initiated Termination

• You may delete your profile anytime
• Public profile access is revoked
• Some info may be retained for legal reasons

Company-Initiated Termination

We may terminate accounts for:

• Violating our Terms
• Suspicious behavior
• Failing verification
• Long inactivity
• Legal issues

Effects of Termination

• No further access
• All data removed
• No refunds for premium if terminated due to breach

12Modifications to Terms

Amendment Process

• We may update Terms from time to time
• Users will be notified 30 days prior to major changes
• Continued use means you agree to updated Terms

Version Control

• Every version will be date-marked
• Older versions can be requested
• Current version is always on the site
• Disputes handled under Terms active at the time

13Governing Law

Applicable Law

• Governed by the laws of India
• Jurisdiction lies with courts in New Delhi
• For international users, Indian law still applies

Dispute Resolution Process

1. Contact support
2. Try mediation
3. Arbitration if unresolved
4. Legal action only if necessary